Last Updated: June 2026

Return Eligibility

Customers may request a return within 7 days from the date of delivery if:

• Wrong product delivered
• Damaged product received
• Manufacturing defect found

Non-Returnable Products

• Used products
• Products without original packaging
• Products damaged due to misuse
• Innerwear and hygiene-related products
• Discounted or clearance sale items

Return Process

To initiate a return, contact us at support@ocdonline.in with:

• Order Number
• Reason for Return
• Product Images

Refund Process

• After inspection and approval, refunds will be initiated within 5-7 business days.
• Refunds will be credited to the original payment method used during purchase.